Not happy? No problem! We’ve got you covered.

We’re proud to offer a risk-free 60-day money-back guarantee if you’re not in love with your Belle Beads DIY purchase. If 30 days have passed since your delivery date, unfortunately, we can’t offer a refund or exchange.

How to claim your money back:

• Products must have been purchased from www.bellebeadsdiy.com

• On the day your order is delivered, email our customer care team [email protected] with the subject line “Refund” or “30-Day Money-BackGuarantee”

• Include a detailed reason for return plus photos or a video showing the issue

• Once approved, we’ll send you the address of the closest warehouse for the return

• Return the product (in original packaging) via a trackable mail service to the provided address

   

Please note:

• Incomplete or unclear claims will be considered invalid

• Real postage costs for sending and returning the product are the responsibility of the customer and are non-refundable

• Once we receive the return, we will refund the product purchase price to you

   

Damaged items: If your item arrives damaged, email us within 7 days at [email protected] with photos of the damaged item and your order number. We will arrange a replacement if available.

If a replacement isn’t available, we’ll issue a full refund.